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SYRACUSE, N.Y. -- Three months after superstorm Sandy, many New York City residents are still out of their homes and stuck in limbo. More than 1,800 families in Queens, Staten Island, Brooklyn and Manhattan are still living in motels after the October 29th storm.

Two case managers from Syracuse's Salvation Army just returned from a trip to help those displaced by Sandy. Ellen Aldrich and Joelle Harrison joined workers from around the world to help with relief efforts. They had a number of jobs, including giving out metro cards and furniture vouchers, helping people fill out paperwork to get assistance, and moving families from transitional to permanent housing.

"We were hearing that, 'Everybody's forgotten about us. Nobody cares anymore.' So we did care for them. We listened. They seem to have lost a little faith in a lot of things. And I hope we brought some of that faith back for them," said Ellen Aldrich, a Salvation Army case manager.

Joelle Harrison, another Salvation Army case manager added, "We were a listening ear. We were a hand to hold. We were someone that just provided compassion to these people who are struggling."

They included a picture from their trip. They say there is still so much devastation and more volunteers are needed to help with the relief effort.